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FAQS

General

The name Calyan (pronounced cal-yun) is a made up word. It's a combination of California and our founder’s mother’s name, Vivian. Both California and Vivian played a key role in the inspiration for Calyan. Fun fact: Calyan was originally going to be “Calyan Chocolate Dipping.”

Customer service

We stand behind our hand-crafted products. If, for any reason, you are not pleased with your candle, we will refund you 100% of your order value. Simply fill out this form. If your candle arrived broken, please send a photo to info@calyanwaxco.com and we will make things right.

Ingredients & Sustainability

We pride ourselves in being an eco-friendly company. We care for our great earth, deeply. Soy wax is clean burning and comes from a renewable source unlike paraffin wax (a bi-product of the oil refinery process) used in some of your most notable candle brands. Plus, our soy wax is sourced from the U.S.A. baby.